8×8 Inc, cloud contact center software and communication software provider, announced an appointment of Bruno Bertini as its Chief Marketing Officer.
Salesforce announced that it has based its improved cloud hybrid infrastructure on Red Hat Enterprise Linux to free developer resources to
Intradiem, call center software provider, has released innovative solution for predicting agent attrition based on AI technologies. This solution is going
Zoom Contact Center is now using Kore.ai AI-driven solution Experience Optimization (XO) which allows Zoom Contact Center to use intelligent virtual
Talkdesk, one of the world’s leaders in the field of contact center software development, has proven that Neville Letzerich is a
Videobot, Finnish customer service and customer experience software development startup, accepts funding from Finland’s Superhero Capital, and Sweden’s Urban Gillstrom and
8×8 Intelligent Customer Assistant now provides unique customer experience thanks to worlds first voice assistant for self-service, provided for wide use
Xdroid and its partners have been working on transforming the CX and customer service industry. Besides other important projects, Xdroid has
Genesys (R) was awarded the Magic Quadrant award from Gartner, one of the world’s most recognized software suggest companies. Gartner awarded
