NoBroker, proptech unicorn, released its first product for contact center industry- CallZen.AI, a conversational platform for call centers.

“At this moment the main purpose of the platform is to delve into unparalleled conversational insights from almost all Indian languages without worrying about the context , be it calls, chats, or meetings”,- says NoBroker cofounder Akhil Gupta.

The main focus of the solution is customer interaction, as developers state they want their platform to help the business to reimagine how customer interactions work.