Telecommunication, Industry

Ty Inc. has chosen 8×8 as its contact center solution vendor


Ty Inc., soft toy manufacturer, which has its trademarks as Beanie Boos, Beanies Babies, and Beanie Bellies, has chosen 8×8 EXaaS provider as its contact center and unified communications provider.

Ty asked to IT consultant Morgan Birge for expert advice to improve their communications and cooperation infrastructure.

“We understood how important it was for Ty to have a customer engagement and communications solution that reflected their values as a customer-first company,” said Simon Welling, General Manager at Morgan Birge.
“We worked very closely with them to ensure we were meeting all of their unique needs, as well as checking the boxes they had for reliability, customer service, advanced features and benefits, and affordability.”